Claims

Submit your claim

At Strong Brothers Movers we work hard to provide a smooth relocation, but unfortunately, loss or damage can occur. We work directly with you when lthis happens to come to a quick and fair resolution.

In the event of loss or damage, the claims process begins after receiving full payment.

Only one claims form may be submitted per move, so we recommend inspecting and unpacking all items before starting the process.

You must file a claim within 30 days after delivery, but the sooner you get the claims process in motion after your move, the better we will be able to resolve the claim quickly.

After you submit the claims form below, our team immediately gets to work gathering the information necessary to make a decision. After making a decision, Strong Brothers Movers will contact you to discuss the resolution within five business days regarding your claim and you can expect a resolution to be complete within 30 days.

If you have any questions about your claim, don't hesitate to contact us.

"*" indicates required fields

Claimant Information

Name on bill of lading*

Email*

Phone*

Your Move Details

Bill of lading number*

Date of move*

Origin zip code*

Destination zip code*

Our Coverage Policy

Did you purchase moving insurance*

Yes

Valuation Coverage depends on the option you selected on move day and signed for on the bill of lading.

Option 1 - Moving Insurance Selected: Full coverage valuation after deductible met
Option 2 - Moving Insurance Not Selected: 60 cents per lb. (free) *

You signed for your valuation decision on move day on the bill of lading. An example of the difference between the two valuation options are: if a 10 lb chair were to sustain damage during the relocation process, coverage would be applied as follows:

 • Option 1: Strong Brothers Movers would be obligated to repair, replace, or provide an appropriate cash settlement after application of the deductible.

 • Option 2: Strong Brothers Movers would be liable up to $6.00 (60 cents x 10lbs).

Regardless of any previous written or oral communications, you must include on this form all articles that you claim are either lost or damaged as well as any documents that would support your claim in order to receive compensatory consideration.

Do not destroy, repair or dispose of any claimed item until full settlement has been completed.

Statement of Loss or Damage

Claimed Item(s)*

Lost or Damaged Item

Description

Amount Claimed

Upload photos of claimed items here*

Drop files here or

Accepted file types: jpg, png, pdf, Max. file size: 256 MB.

Additional information (optional)

Consent

Signature*

Please type your full name here in place of your signature.

This field is for validation purposes and should be left unchanged.

Company Address

Strong Brothers Movers
129 SW 25th St
Oklahoma City, OK 73109

Customer Support

(405) 228-2008

Office Hours

Monday - Sunday
8:00 am - 8:00 pm

Privacy

The protection of your privacy is important to us at Strong Brothers Movers. Your personal information will not be disclosed to other parties and will be used solely for the purpose of communication.

Read our full privacy policy here.